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Transforming Telecom
with AI, Automation, and
Engineering at Scale

Solving Telecom Industry’s Most Critical Operational & Strategic Challenges

5G connections soared past 2.25 billion in 2024, growing four times faster than 4G LTE, and customer expectations are rising just as quickly.

Churn & ARPU Decline

AI-powered churn prediction, smart upsell engines, hyper-personalized CX.

Legacy OSS/BSS

Modular, cloud-native re-engineering for agility and future-readiness.

5G & Edge Complexity

Infrastructure automation for nationwide 5G and MEC deployments. 

What We Deliver for Telecom Enterprises

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AI & Data in Telecom
  • ML-driven customer churn prediction (proven to reduce churn by up to 15%)
  • Predictive maintenance for RAN, backhaul & fiber infrastructure
  • NLP chatbots that handle 65%+ of Tier-1 queries without human hand-offs
  • Real-time CDR analytics for dynamic pricing and fraud alerts
Cloud & Infrastructure Modernization
  • Cloud-native OSS/BSS development services on AWS, Azure & GCP
  • Serverless DevOps pipelines and automated CI/CD for telecom workloads
  • Edge computing frameworks orchestrated with Kubernetes, vital when 75% of enterprise data will live at the edge by 2025
  • Private & 5G network solutions for telecom providers and large enterprises
Smart Automation & RPA
  • Zero-touch service provisioning, activation and telecom billing software solutions
  • Intelligent ticket triage that cuts resolution time by 44%
  • AI document intelligence for KYC/AML that slashes manual effort 60%
Cybersecurity for Telecom
  • Cloud Security Posture Management (CSPM) tuned for carrier environments
  • IAM for multi-tenant, multi-region telecom platforms
  • AI-based fraud and anomaly detection across voice, SMS & data

Why Now?

One-third of the world’s population will be covered by 5G by 2025, telecom companies that lag on automation will cede market share.
The OSS/BSS market is projected to hit $78.4 billion in 2025, driven by demand for cloud-native, API-first stacks.

Delivering Impact Across the Telecom Ecosystem 

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Tier-1 Mobile Operator
  • What We Delivered: Real-time AI fraud-management platform with auto-blocking
  • Tangible Impact: Fraud losses dropped 78% in 3 months; ROI started increasing in 6 weeks
Pan-European MVNO
  • What We Delivered: Cloud-native microservices BSS on AWS; zero-downtime migration of 5M subs
  • Tangible Impact: Product launches 40% faster; infra cost dropped to 32%
North-American Telco
  • What We Delivered: Big-data analytics and ML-driven SDN for congestion prediction
  • Tangible Impact: Throughput increased by almost 15%; dropped calls reduced to 28%
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Election Management Software

Cloud

A digital platform for DMV services including license renewal, vehicle registration, and appointment scheduling.

Case Study Details
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Trusted by GlobalTelecom Players

CTO, Leading Telecom Provider 

"Seasia’s fraud-detection stack started flagging bad traffic on day one. Their data science team spoke our language, tuned the models fast, and helped us recover revenue we’d written off as shrinkage"

CTO, Leading Telecom Provider 

VP of Network Operations, Global Telecom Enterprises 

"Migrating our BSS to the cloud terrified us until Seasia walked in. Their architects mapped every dependency, executed flawlessly, and left us with a platform that scales effortlessly with our 5G growth."

VP of Network Operations, Global Telecom Enterprises 

What They Say

Simmi Walia

Simmi Walia

CEO at Realesta

An Esteemed Client

An Esteemed Client

New York, USA

Mrs. Arshpreet Kaur

Mrs. Arshpreet Kaur

Director, WELRM

Nigel Teags

Nigel Teags

CEO - TrackNinja

Insights & Resources

Blogs

Cyber Security-

Why AI-Driven Zero Trust is the Next Evolution in Cybersecurity

Ransomware crews now weaponize generative AI to write polymorphic malware in minutes, while hybrid work has dissolved every neat network perimeter.

AI/ML Services-

Top Artificial Intelligence Companies Transforming Enterprise Solutions

From optimizing processes to forecasting client behavior, artificial intelligence enables businesses to work smarter, not harder.

July 25, 2025

Application Services-

Microsoft Dynamics CRM vs Traditional Systems: Is Your Business Ready for the Future?

The way you manage customer relationships can make or break how efficiently your team works, how your brand is perceived, and how fast you grow.

July 16, 2025

Enterprise-Grade Delivery, Built for the Telecom Industry

Onshore, Offshore & Hybrid Engagement Options That Optimize Cost Without Compromising SLAs.

Dedicated Telecom Engineering Squads Versed In 3GPP, TM Forum, O-RAN And 5G SA.

SAM – Seasia Agile Model ensures compliance with FCC, GDPR, CPNI and carrier-grade uptime

Innovation Labs & AI CoE to co-create next-gen products like IoT Solutions for telecom providers and private 5G networks for enterprises

Frequently asked questions

What is the best software for telecom network management?
The optimal approach is a cloud-native, microservices-based NMS integrated with AI prediction modules. Our custom telecom software development Services deliver exactly that, tailored to each operator’s footprint.
How can telecom companies use AI to reduce churn? 
ML models trained on CDRs, usage patterns and sentiment data can flag at-risk subscribers in real time, enabling proactive retention offers and boosting ARPU, often realizing ROI within 12 months. 
Who provides OSS/BSS solutions for telecom operators in the USA? 
As a leading telecom software company USA, Seasia designs end-to-end OSS/BSS development services compliant with TM forum open APIs and local regulatory mandates. 
Can cloud platforms improve telecom service delivery?
Yes. Cloud solutions for telecom companies speed up rollouts, cut capex, and enable elastic scaling for unpredictable traffic bursts.
How do 5G and edge computing transform telecom operations?
Combined, they unlock ultra-low-latency applications, real-time analytics, and new B2B revenue models such as network slicing and MEC marketplaces. 
What IT partner offers digital transformation for telecom providers?
Seasia’s specialists in digital transformation in the telecom industry bring consulting and engineering under one roof, from roadmap to run.
How to modernize legacy telecom infrastructure?
Adopt phased telecom system integration services: APIfy legacy cores, containerize workloads, migrate to cloud-native telecom platforms and retire technical debt.
What’s the ROI of AI-powered telecom analytics tools?
Depending on use-case, operators report 10–15% opex savings, 5–8% ARPU lift, and sub-year payback periods when analytics inform network investment decisions.

Ready to Re-Invent Your Network?

Seasia merges deep telecommunication technology consulting expertise with battle-tested engineering to accelerate your journey, whether it’s edge computing for telecom operators, telecom data analytics solutions, or 5G network solutions for telecom providers.

Talk to a Telecom Expert